Category: Social Media

Social Media Is Key, Especially If You Want Nuggs

04/26/2017

As marketing professionals, we know that social media is important for reaching and engaging with your customers. It’s free and hardly takes any time, right? This is what @Wendys thought before they met Carter Wilkerson (@carterjwm), your average high school teenager just wanting his nuggets.

Wendy’s had a way with talking, or tweeting, with its customers. No other chain was doing things like this juicy hamburger-maker.

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You Have the Meats, and My Heart: How Arby’s Marketing Wins Over Vegetarians & Millennials

04/18/2017

Arby's: We Have the Millennials

There’s nothing I love more than criticizing other people’s work. So it only seems fair that when someone in the industry does something I  love, they get called out as well.

Arby’s, I love what you’re doing.

Let me give some context here. I was raised a vegetarian. I like animals. I try to avoid eating them. I have literally never set foot in an Arby’s.

I should, by all rights, be deeply offended by commercials like this one.

But I’m not. Even though I eat at least two salads a day, don’t hunt and have ethical concerns about meat-eating. I love this commercial. I love the whole campaign.

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Using Trigger Systems to Avoid PR Nightmares

04/11/2017

 

In the latest issue of CSQ, our very own Mike Schaffer writes about how you can use trigger systems to avoid PR nightmares.

In case you’re not familiar with trigger systems (which are kind of our new favorite thing), let’s catch you up. A trigger-system is a planned group of marketing activities that support a business event.

Let’s make that even simpler. Say your company makes widgets. You release a few new widget designs per year. If you were working with Echo-Factory (because obviously, we’re leaders in the widget-marketing field), we’d set up a trigger system, so that every time you were close to releasing a new widget, that’d trigger a series of marketing projects, like creating a new product page on your website for the new widget, and press releases, and social media announcements, etc. etc. etc. (more…)

Harness Fast-Moving Opportunities with a ‘Trigger System’

02/05/2017
marketing trigger system

Why A Trigger System?

Electronic information circles the globe constantly, moving almost at the speed of light. With the endless information comes a steady flow of marketing opportunities. The problem is that, because these opportunities arrive in a real-time, 24-hour cycle, the pace is so overwhelming that we miss most of our chances. To capitalize on these opportunities, it’s important to be prepared ahead of time, so you can respond in real time. (more…)

Top 10 Takeaways from Our Social Media Marketing Expert Panel

08/16/2016
social media marketing expert panel

(Photos courtesy of Taryn Rothstein of Pasadena Charm via Thomas Reiten)

Last week’s social media marketing expert panel at the Apple Store in Pasadena sold out fast. So if you’re one of the many who missed it, you’re in luck—we’ve got the 10 most awesome pieces of advice they offered, right here.

The Apple Store in Pasadena gets a constant barrage of marketing-related tech questions that go beyond their hardware expertise. To help address some of these questions for its clients, the store asked Pasadena-based branding agency Echo-Factory for help. We put together a series titled, “New Tech in Old Pasadena,” and held the first discussion August 10 at the store. (more…)